E-Commerce Transaction Contract

Contract No.: _________________________
Place of Signing: ______________________
Date of Signing: ____ / ____ / ____ (YYYY/MM/DD)

Article 1: Parties to the Agreement

Seller (Party A): ___________________________
Business License / Registration No.: _____________________________
Registered Address: _______________________________________
Contact Information: _______________________________________

Buyer (Party B): ___________________________
ID No. / User Account: _____________________________
Address: _______________________________________
Contact Information: _______________________________________

Article 2: Goods or Services Information

  1. Name of Goods / Services: _________________________
  2. Specification / Model: _________________________
  3. Quantity: _________________________
  4. Unit Price: ￥________ (or USD ______)
  5. Total Price: ￥________ (or USD ______)

Article 3: Orders & Payment

  1. Buyer shall place orders via Seller’s e-commerce platform (Website / App / Mini Program).
  2. Payment Methods: □ Bank Card □ Alipay □ WeChat Pay □ PayPal □ Other: ________
  3. Payment Time: Buyer shall complete payment within ____ hours / days after placing the order; overdue orders will be automatically canceled.

Article 4: Delivery & Logistics

  1. Delivery Method: □ Courier □ Pick-up □ Virtual Delivery (e.g., e-codes, download links)
  2. Shipping Time: Seller shall ship within ____ days after successful payment by Buyer.
  3. Shipping Cost Responsibility: □ Seller □ Buyer □ According to Platform Rules
  4. Logistics Information: Seller shall provide a trackable tracking number.

Article 5: Product Quality & After-Sales

  1. Seller guarantees that goods/services comply with national or industry standards and match the order description.
  2. For virtual goods, Seller guarantees legality and usability.
  3. Buyer may request a return or exchange within ____ days of receipt (non-quality issues must ensure the product is intact and unused).
  4. For quality issues or discrepancies with the description, Seller shall unconditionally provide a refund or replacement.

Article 6: Platform Rules

  1. Both parties shall comply with the e-commerce platform’s transaction rules and user agreement.
  2. If platform rules conflict with this contract, this contract shall prevail, but must not violate mandatory laws and regulations.

Article 7: Liability for Breach

  1. If Seller fails to deliver on time, Seller shall refund the payment and pay a penalty of ____% of the goods value.
  2. If Buyer refuses receipt without cause, Buyer shall bear round-trip shipping costs and compensate Seller for actual losses.
  3. In case of disputes caused by either party’s fault, the responsible party shall bear corresponding compensation.

Article 8: Force Majeure

Neither party shall be held liable for failure to perform due to natural disasters, network failures, policy changes, or other force majeure events; parties shall negotiate in good faith to resolve.

Article 9: Dispute Resolution

  1. This agreement shall be governed by the law of the place of signing (for cross-border transactions, applicable law may be agreed upon).
  2. Disputes shall first be resolved through friendly negotiation; if unsuccessful, they may be submitted to the People’s Court at the place of signing or arbitration institution.

Article 10: Miscellaneous

  1. This contract is signed electronically; both parties confirm that online signatures, order confirmations, and payment receipts have the same legal effect as written documents.
  2. This contract is made in two copies, each held by Seller and Buyer, or stored in the platform backend, all having equal legal effect.
  3. Matters not covered may be supplemented via email or platform messages.

Signatures

Seller (Signature / Seal): ___________________
Date: ____ / ____ / ____

Buyer (Signature / Confirmation): ___________________
Date: ____ / ____ / ____